Privacy policy

Last updated: May 2026

LayerN operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LayerN is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

  • Contact details: including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: including payment card information, transaction details, and payment confirmations (processed securely via our payment gateways).
  • Account information: including your username, password, preferences, and settings.
  • Transaction information: including items you view, put in your cart, purchase, return, or cancel.
  • Communications with us: including information you provide when sending a customer support inquiry.
  • Device & Usage information: including your IP address, browser type, and how you interact with or navigate the Services.

How We Use Your Personal Information

We use personal information for the following purposes:

  • Provide and Improve the Services: To fulfill your orders, process payments, arrange shipping, manage your account, and create a customized shopping experience.
  • Marketing and Advertising: To send promotional communications and show you relevant online advertisements based on your activity.
  • Security and Fraud Prevention: To authenticate your account, provide a secure payment experience, and investigate possible fraudulent activity.
  • Communicating with You: To provide responsive customer support.
  • Legal Reasons: To comply with applicable Indian laws, respond to valid legal processes, and enforce our terms.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • Service Providers: With Shopify, payment processors, delivery/courier partners, and IT management vendors who perform services on our behalf.
  • Marketing Partners: To provide advertising services. (Our partners will use your information in accordance with their own privacy notices).
  • Legal Compliance: In connection with legal obligations, to respond to subpoenas or search warrants, or to protect the rights and safety of LayerN and our users.

Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Information you submit to the Services will be transmitted to and shared with Shopify. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children. In compliance with the Digital Personal Data Protection Act (DPDPA) of India, we do not knowingly collect personal data from anyone under the age of 18 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.

Security and Retention

While no digital platform is 100% secure, we implement industry-standard security measures to protect your data. We retain your personal information only for as long as is necessary to provide you with our Services, maintain your account, or comply with legal and tax obligations in India.

Your Rights and Choices

Depending on applicable Indian data protection laws, you possess the right to:

  • Access / Know: Request access to the personal information we hold about you.
  • Correct: Request that we update or fix inaccurate personal information.
  • Delete: Request that we erase your personal information (subject to certain legal exceptions).
  • Opt-Out: You may unsubscribe from our promotional emails at any time using the link provided in the emails.

Contact & Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any questions, concerns, or complaints regarding our privacy practices or your data, please contact our Grievance Officer:

Email: hello@layern.in

Registered Address: LayerN Plot No 4, Flat No A-513, ART Living Homes, East Gandhi Nagar, Medchal Malkajgiri, Hyderabad, Telangana, 500083, IN