Cancellation Policy
Because every LayerN piece is made to order, production begins shortly after your order is confirmed. Please review your order carefully before placing it.
Last updated: May 2026
Cancellation Window
Cancellations are accepted within 12 hours of placing your order, provided production has not yet begun. To request a cancellation, email hello@layern.in immediately with subject line: CANCELLATION — [Your Order Number].
After 12 Hours
Once production has begun or your order has been dispatched, cancellation is not possible. You may refer to our Return and Refund Policy after receiving the product.
Refund on Cancellation
If your cancellation is accepted, a full refund will be processed to your original payment method within 5–7 business days.
Orders That Cannot Be Cancelled
Orders where production has already begun
Orders that have been dispatched
Custom or personalised orders once confirmed
Contact
Email hello@layern.in immediately to request a cancellation. We respond within a few hours on business days.